Shipping and Delivery

How long is the delivery time?

Products sold on miracgiyimabiye.com are delivered to cargo within 7 working days. Cargo delivery processes of personalized or made-to-order products (wedding candy, bachelorette & wedding accessories, bridal shoes, invitation cards, etc.) may vary, and cargo delivery information for each product is included on the product page.

 

What is the shipping fee?

Our international shipping rates vary by country. You can find out the shipping prices on the basis of countries from the list below.

“Free shipping campaigns can be made in some periods in the countries listed below. In countries where the free shipping campaign is valid, during the free shipping campaign period, cargoes are sent free of charge. During these periods, there is no charge as a shipping fee for orders.”

A.B.D	60 USD
AUSTRALIA	60 USD
CANADA	60 USD
UNİTED ARAB EMIRATES	60 USD
QATAR	60 USD
OTHER COUNTRIES	40 USD

What if the courier company cannot reach me?

If the cargo company cannot reach you at the address you provided, it will leave a "News Paper" with your contact phone and address information on it. You can get information about your package by calling these numbers.

 

With which shipping company will my shopping be sent?

The shipping transactions of the purchases made from miracgiyimabiye.com are provided by DHL Express

 

What should I do when I receive the product from the cargo?

We especially recommend that you check your product when you receive it and determine if there is any damage that you can notice in the product with the courier. If you make a determination at this stage, we kindly ask you to have the cargo officer prepare a "Damage Determination Report" and send the product back with the same cargo without receiving it.

When the cargo informs miracgiyimabiye.com that the product is damaged; The return process of the product will be started and the "product price refund" will be made.

 

Items in my order are missing. What should I do?

First of all, check the products on the invoice and the products in the package. A "partial delivery" (the products in the same order are packaged separately) may also be processed in your order. You can check the shipping dates and product status of your orders on the 'Order Tracking' page.

If you received a missing product after your checks; Inform us by sending an e-mail to our info@miracgiyimabiye.com e-mail address during working hours on weekdays. Necessary examinations will be made quickly by us and the missing product will be sent to you.

 

My product was damaged during delivery, what should I do?

When the cargo is delivered to you, if there is a case of crushing, deformation, wetness or damage to the product, a 'Cargo Damage Determination Report' must be issued for this. Otherwise, your 'damage notification' for your product will not be accepted.

The recorded products will be delivered to miracgiyimabiye.com by the cargo company, and the return procedures of the product will be initiated by us and the "product price refund" will be carried out.

Our company is not responsible for delays in cargo or non-delivery of products.

 

What are the Product Delivery Terms?

Products sold on miracgiyimabiye.com are limited to store and central warehouse stocks. After the customer's order, the stock of the product is checked, the customer is informed about the products that cannot be supplied because the stock is exhausted, and the payment is returned. The last remaining stocks of the products may be trial products in the stores, these products are sent to the customers after the necessary cleaning and modifications are made.